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LFI Needed A Supplier Providing Packaging Advice - Customer Case Study
LFI Needed A Supplier Providing Packaging Advice and Product Knowledge
Springpack provides LFI with product knowledge, advice and next day delivery
“Anything that comes across my desk that I feel I need advice on, Springpack are there at the end of the telephone to help and advise.”
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Who are LFI?
MARKET-LEADING LADDER SPECIALIST & ACCESS EQUIPMENT MANUFACTURER
LFI is a 4th generation family business and a leading UK manufacturer of aluminium, steel, timber, and fibreglass access equipment. Based at our 4-acre site in Newent, Gloucestershire, we are proud of our heritage and success of being a UK ladder supplier for the DIY, trade & construction industries across the United Kingdom, Europe, and beyond.
Our products are rated as one of the best ladder brands and have been designed to meet or exceed the EN131 standard, and as a great British manufacturer, you can rest assured we have quality at the heart of everything we do. Not only are we accredited to ISO9001:2015, we implement a culture of continuous improvement.
Helping to keep you safe when working at height, we offer a huge range that includes pole ladders, single, double, and triple extension ladders with a stabiliser bar, roof ladders, multi-purpose ladders, vehicle access ladders, surveyor ladders, combination ladders, low-level work platforms, mobile scaffold towers, podiums and component parts. Plus, we have a wide selection of ladder and step accessories, and specialist scaffolding products too.
The Challenge
LFI needed a packaging supplier that could provide product knowledge, packaging advice, and as onsite space is very valuable, a supplier that can hold stock.
The Solution
Anything that comes across my desk that I feel I need advice on, Springpack are there at the end of the telephone to help and advise. Everyone I have dealt with at Springpack has been knowledgeable, polite, and informative. Any advice I had asked for and received has been in a timely manner and fitting for the scenario.
The Result
I have been working with Springpack for close to 15 years now and have always found them to be 1st class suppliers. With Springpack’s next day delivery service, I do not have to hold on to large amounts of stock and
take up valuable onsite space.
Springpack always offer competitive prices, speedy delivery, a good range of product and knowledgeable and helpful staff. With what we do, Springpack are an excellent fit for us.
“With Springpack’s next day delivery service, I do not have to hold on to large amounts of stock and take up valuable onsite space.
Springpack always offer competitive prices, speedy delivery, a good range of product and knowledgeable and helpful staff. “
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Author: Alice Jeavons
Springpack is a UK packaging company delivering sustainable solutions that empower customers. We prioritise exceptional service, building strong relationships and developing innovative packaging solutions tailored to unique needs. Sustainability drives us, from eco-friendly materials to reusable practices minimising waste and emissions. As a family-run business, we’ve grown from humble beginnings to industry forerunners. Our passion lies in making a positive impact in our community and the lives of customers, employees, and stakeholders through outstanding service that exceeds expectations.